Platform Services

Global Fabric provides you with digital control over your connectivity needs, you can choose to interact via our Global Fabric application, directly via Application Programming Interfaces (APIs), the ServiceNow app. Allowing you to buy and manage ports, network services, cloud connectivity and more.

Global Fabric App

The Global Fabric App is BT’s online self-service portal, where you can provision services anywhere across BT’s Network and manage and monitor them using a graphical user interface.

API

Global Fabric offers a public suite of APIs for access to all the services available through the Global Fabric App. You can use these APIs to automate your Global Fabric provisioning, modification, deprovisioning and monitoring activities, saving you time and effort.

For full details of the Global Fabric API can be found on Developer.bt.com.

ServiceNow App

Seamless integrate your service environment to our systems, tools, and workflows (only available if you take co-managed or managed service from BT). We work alongside your technical teams or designated 3rd party to configure the relevant modules and enable bi-directional integration between both service environments.

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Management Options

Global Fabric offers various levels of network management, so you can choose the option that best suits your organisation.

Available Network Management options:

• Self-service - you consume the network as a service and drive the operational change and visibility directly via the Global Fabric App or API.

• Co-Managed - we can be flexible with the service and operational people designs so that we create a service organisation that provides the right amount of service to you. You can maintain control where you need it. Or we can complement skills if needed. We can integrate all or part of the services into your Information Technology Service Management (ITSM) or cross corroboration systems to support whatever procurement model you employ.

• Managed, via Digital Managed Services we can provide a fully orchestrated managed service where we drive the network with automation and deliver faster, better services to you with the right Key Performance Indicator (KPIs).

Marketplace

Our Global fabric Marketplace is built for innovation. ​

We offer you choice through an ecosystem of connected services by federating our portfolio, cloud interconnectivity and partner services* into a single federated marketplace bringing you the best of BT and that of our partners.

This is so you can build consistency and reliability into your converged network and security architecture.

Benefits of the Marketplace:

• Neutral and inclusive – you can access the Marketplace and connect into leading cloud and connectivity providers without being locked to a single data centre provider.

• Rapid and agile connectivity – you can find and connect to cloud service providers around the world in minutes.

• Self-serve – you can connect to who you want and when you want to meet your specific business needs.

*Available in future releases

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Monitoring

Global Fabric incorporates end-to-end performance monitoring and SLAs, giving your organisation the application visibility and control needed to make better decisions, optimise performance, or address issues on the network quickly and intelligently. Easily viewable on the Global Fabric app and accessible via APIs.

Business Intent Policies*

Global Fabric provides you with the ability to prioritise your traffic beyond traditional Quality of Service, through the central provision of business intent policies.

Available policy options include:

• Lowest latency path - for guaranteed performance of latency sensitive applications.

• Lowest packet loss path - high performance for business-critical applications.

• Lowest cost path - to improve your overall network TCO.

• Node avoidance – to support data sovereignty and compliance.

• Disjoint paths (use of multiple physically separate paths between two fabric ports) - to minimise convergence disruption.

Example: Business intent policy based on lowest latency paths

*Available in future releases